Privacy Policy

Last updated: March 2026

Privacy Policy

Last updated: May 2026

Myora Ltd ("Myora", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have over it.


Myora Ltd is the data controller for the personal information described in this policy. We are a company registered in England and Wales (Company No. 16694154), with our registered office at 128 City Road, London, EC1V 2NX, United Kingdom. We are registered with the UK Information Commissioner's Office (ICO) under registration number ZC119958.


If you have any questions about this policy or how we handle your data, contact us at team@myora.health.

What We Collect

Information you provide:


  • Name, email address, phone number (including your WhatsApp number) and other contact details when you join our waitlist, enquire about our services, or sign up to our platform

  • Organisation details if you represent a corporate, HMO, insurer or health scheme

  • Date of birth and gender

  • Health and wellness information you give us through assessments, daily check-ins and coaching - including diet and nutrition, physical activity, sleep, stress, mood, weight, body measurements, blood pressure, blood glucose and other clinical markers, family medical history, and lifestyle factors

  • Messages and communications you send us, including through WhatsApp, our mobile app, email and web forms

Information you provide:


  • Name, email address, phone number (including your WhatsApp number) and other contact details when you join our waitlist, enquire about our services, or sign up to our platform

  • Organisation details if you represent a corporate, HMO, insurer or health scheme

  • Date of birth and gender

  • Health and wellness information you give us through assessments, daily check-ins and coaching - including diet and nutrition, physical activity, sleep, stress, mood, weight, body measurements, blood pressure, blood glucose and other clinical markers, family medical history, and lifestyle factors

  • Messages and communications you send us, including through WhatsApp, our mobile app, email and web forms

Information you provide:


  • Name, email address, phone number (including your WhatsApp number) and other contact details when you join our waitlist, enquire about our services, or sign up to our platform

  • Organisation details if you represent a corporate, HMO, insurer or health scheme

  • Date of birth and gender

  • Health and wellness information you give us through assessments, daily check-ins and coaching - including diet and nutrition, physical activity, sleep, stress, mood, weight, body measurements, blood pressure, blood glucose and other clinical markers, family medical history, and lifestyle factors

  • Messages and communications you send us, including through WhatsApp, our mobile app, email and web forms

Information collected automatically:


  • Device and browser information

  • IP address and approximate location

  • Pages visited and how you interact with our website and app

  • Cookies and similar technologies (see "Cookies" below)

Information collected automatically:


  • Device and browser information

  • IP address and approximate location

  • Pages visited and how you interact with our website and app

  • Cookies and similar technologies (see "Cookies" below)

Information collected automatically:


  • Device and browser information

  • IP address and approximate location

  • Pages visited and how you interact with our website and app

  • Cookies and similar technologies (see "Cookies" below)

Information from third parties:


  • Where an organisation (such as an employer, HMO or insurer) sponsors your participation, we may receive your name and contact details from them to enrol you

  • Where you complete clinical screening through one of our partner labs or clinics, we may receive your test results

Information from third parties:


  • Where an organisation (such as an employer, HMO or insurer) sponsors your participation, we may receive your name and contact details from them to enrol you

  • Where you complete clinical screening through one of our partner labs or clinics, we may receive your test results

Information from third parties:


  • Where an organisation (such as an employer, HMO or insurer) sponsors your participation, we may receive your name and contact details from them to enrol you

  • Where you complete clinical screening through one of our partner labs or clinics, we may receive your test results

How We Use Your Information

We use your information to:


  • Provide and improve our wellness coaching services

  • Respond to enquiries and support requests

  • Send updates about Myora (you can opt out anytime)

  • Analyse website performance and user experience

  • Comply with legal obligations

We use your information to:


  • Provide and improve our wellness coaching services

  • Respond to enquiries and support requests

  • Send updates about Myora (you can opt out anytime)

  • Analyse website performance and user experience

  • Comply with legal obligations

We use your information to:


  • Provide and improve our wellness coaching services

  • Respond to enquiries and support requests

  • Send updates about Myora (you can opt out anytime)

  • Analyse website performance and user experience

  • Comply with legal obligations

We do not sell your personal information to third parties.

Health Information

If you use Myora's wellness platform, we collect health-related information including assessment responses, activity data, and coaching interactions. This information is:


Encrypted in transit and at rest


  • Stored securely on servers in [UK/EU jurisdiction]

  • Never shared with employers or insurers in identifiable form

  • Used only to provide personalised coaching and anonymised, aggregate insights

If you use Myora's wellness platform, we collect health-related information including assessment responses, activity data, and coaching interactions. This information is:


Encrypted in transit and at rest


  • Stored securely on servers in [UK/EU jurisdiction]

  • Never shared with employers or insurers in identifiable form

  • Used only to provide personalised coaching and anonymised, aggregate insights

If you use Myora's wellness platform, we collect health-related information including assessment responses, activity data, and coaching interactions. This information is:


Encrypted in transit and at rest


  • Stored securely on servers in [UK/EU jurisdiction]

  • Never shared with employers or insurers in identifiable form

  • Used only to provide personalised coaching and anonymised, aggregate insights

Organisations that sponsor Myora for their members receive only anonymised, aggregate wellness data - never individual health information.

Organisations that sponsor Myora for their members receive only anonymised, aggregate wellness data - never individual health information.

Your Rights

You have the right to:


  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing

  • Data portability

You have the right to:


  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing

  • Data portability

You have the right to:


  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing

  • Data portability

To exercise these rights, contact us at privacy@myorahealth.com.

Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Wellness data is retained for the duration of your programme plus [2 years], unless you request earlier deletion.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our platform.

Contact Us

Myora Health Limited [Company No. 16694154], a company incorporated in England and Wales whose registered office is at: 128, City Road, London, EC1V 2NX, United Kingdom


team@myora.health

Myora Health Limited [Company No. 16694154], a company incorporated in England and Wales whose registered office is at: 128, City Road, London, EC1V 2NX, United Kingdom


team@myora.health

Myora Health Limited [Company No. 16694154], a company incorporated in England and Wales whose registered office is at: 128, City Road, London, EC1V 2NX, United Kingdom


team@myora.health

Where We’re Headed

Contact Us