Privacy Policy

Last updated: March 2026

Your Privacy Matters

Myora Health Limited ("Myora", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

What We Collect

Information you provide:

Name, email address, and contact details when you join our waitlist or enquire about our services
Organisation details if you represent a corporate, HMO, or health scheme
Wellness assessment responses if you use our platform
Communications you send us

Information you provide:

Name, email address, and contact details when you join our waitlist or enquire about our services
Organisation details if you represent a corporate, HMO, or health scheme
Wellness assessment responses if you use our platform
Communications you send us

Information collected automatically:

Device and browser information
IP address and approximate location
Pages visited and interactions with our website
Cookies and similar technologies

Information collected automatically:

Device and browser information
IP address and approximate location
Pages visited and interactions with our website
Cookies and similar technologies

How We Use Your Information

We use your information to:

Provide and improve our wellness coaching services
Respond to enquiries and support requests
Send updates about Myora (you can opt out anytime)
Analyse website performance and user experience
Comply with legal obligations

We use your information to:

Provide and improve our wellness coaching services
Respond to enquiries and support requests
Send updates about Myora (you can opt out anytime)
Analyse website performance and user experience
Comply with legal obligations

We do not sell your personal information to third parties.

Health Information

If you use Myora's wellness platform, we collect health-related information including assessment responses, activity data, and coaching interactions. This information is:

Encrypted in transit and at rest

Stored securely on servers in [UK/EU jurisdiction]
Never shared with employers or insurers in identifiable form
Used only to provide personalised coaching and anonymised, aggregate insights

If you use Myora's wellness platform, we collect health-related information including assessment responses, activity data, and coaching interactions. This information is:

Encrypted in transit and at rest

Stored securely on servers in [UK/EU jurisdiction]
Never shared with employers or insurers in identifiable form
Used only to provide personalised coaching and anonymised, aggregate insights

Organisations that sponsor Myora for their members receive only anonymised, aggregate wellness data - never individual health information.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to certain processing
Data portability

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to certain processing
Data portability

To exercise these rights, contact us at privacy@myorahealth.com.

Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Wellness data is retained for the duration of your programme plus [2 years], unless you request earlier deletion.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our platform.

Contact Us

Myora Health Limited [Company No. 16694154], a company incorporated in England and Wales whose registered office is at: 128, City Road, London, EC1V 2NX, United Kingdom

team@myorahealth.com